Getting your money back
You do not have to justify it and you will not get talked out of it. Email and say you want a refund, and that is the whole process.
Fourteen days on a course, and you keep what you wrote.
If you buy a course and it is not what you hoped, email christytheclaritycoach@gmail.com within fourteen days of buying it and she refunds it. You do not need to explain yourself and you will not be asked to.
Access to the recordings closes when the refund goes through. Anything you wrote in your notebook stays yours, and you can ask for a copy of it on the way out.
A session moved more than a day ahead costs you nothing.
If you have booked a one on one and something comes up, email christytheclaritycoach@gmail.com more than 24 hours before and you can move it or have the money back, whichever you would rather.
Inside 24 hours she has already held the hour and turned other people away from it, so that one is used. If something genuinely serious happened, tell her anyway. She is a person.
She sends it the day she reads your email.
She sends it back through Stripe as soon as she reads your email. Getting from there to your statement is your bank’s part and it usually takes five to ten working days.
Talk to her before you talk to your bank.
If something has gone wrong, one email fixes it faster than a chargeback does, and she would much rather hear it from you. See also the terms.
Last updated 9 September 2026.